At Spirited Cotton, every item is printed to order, so please read the two-part timeline below: production time (making your item) is separate from shipping time (getting it to you).
1. Order processing & production
- Orders are confirmed by email immediately after checkout.
- Because items are made to order, production takes 2–5 business days before an order ships.
- Orders are produced Monday–Friday, excluding public holidays.
2. Shipping & transit times
| Destination | Estimated transit (after production) |
|---|---|
| United States | 3–7 business days |
| Canada | 5–10 business days |
| International | 7–20 business days |
3. Shipping costs
- Flat-rate standard shipping: $4.95 per order.
- FREE standard shipping on all orders over $50.
- Any applicable taxes are shown at checkout before payment.
4. Order tracking
As soon as your order ships, we email you a tracking number and a link to follow your parcel. If you have not received tracking within 7 business days of ordering, contact us at support@spiritedcotton.com.
5. Incorrect addresses, delays & lost parcels
- Please double-check your shipping address at checkout — we are not responsible for orders sent to an incorrectly entered address.
- Carrier delays (weather, customs, peak season) are outside our control, but we will always help you trace a parcel.
- If a parcel is confirmed lost in transit, we will reship or refund it.
6. International customs & duties
Import duties, taxes and customs fees for international orders are set by the destination country and are the responsibility of the customer. These are not included in the item or shipping price.
Questions?
Email our team at support@spiritedcotton.com.
Last updated: August 21, 2026